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QAPI Features

Discover the essence of Quality Assurance and Performance Improvement (QAPI) in home care through our concise video. QAPI transcends traditional quality standards, focusing on continuous, data-driven...

How to Audit your Personnel File

Dive into the crucial process of auditing personnel files with our concise video guide. Learn how to systematically review and organize staff records to ensure compliance with legal standards and inte...

How to do a QAPI Audit for your Agency

In this video, we’ll outline how to develop a focused Quality Assurance and Performance Improvement (QAPI) plan. We’ll cover setting specific, actionable goals to improve clinical care, qu...

I9 Compliance

In this comprehensive video tutorial, we dive into the essentials of accurately completing the I-9 Employment Eligibility Verification Form specifically tailored for home care caregivers. The I-9 form...

How to Perform Background Checks on New Employees (Results)

Explore the essentials of conducting background checks for caregivers with our informative video. We outline the key steps to thoroughly vet caregivers, ensuring they meet the highest standards of saf...

How to Perform Background Checks on New Employees (File)

Explore the essentials of conducting background checks for caregivers with our informative video. We outline the key steps to thoroughly vet caregivers, ensuring they meet the highest standards of saf...

A Step-by-Step Guide to Admitting PAS Clients

This video provides information on the importance of individual service plans and how to fill them out correctly. It also provides step-by-step instructions on completing the authorization form,...

How and When to do 2067s

A 2067 form is completed to communicate with the agency team and the case managers on the current status of the client when it comes to their admission and care. In this video we cover the times...

As a Home Care Agency can you Hire Caregivers as 1099 Contractors?

In this video, Shae covers the ins and outs of why you'll want to pay your caregivers as W-2 employees as opposed to hiring them on as 1099 Contractors. This video also covers the effects of miscl...

16 Quick and Easy Tips for Recruiting Caregivers

The topics of the day is 16 Quick and Easy Tips for Recruiting Caregivers. Agencies have all been through it the past few years with difficulty hiring and keeping good caregivers. Don’t fret. He...

How Using a CRM Increases Customer Satisfaction

In this video, Shae from 123consultingsolutions.com goes over some tips and tricks to increase your customer satisfaction using a CRM software to its maximum potential.