Professionalism: Communication, Problem-Solving, and Cultural Competency - 1 Hour

Earns 1 Training Hour.

This course is focused on providing students with definitions of professionalism, communication, and culture. Students will be provided with practical communication skills and strategies and will be taught to recognize how cultural differences impact communication and one’s personal views. Tips will also be provided for communication when a language barrier is present.


What you'll learn...

• The Definitions of Professionalism, Communication & Culture
• The Parts & Types of Communication
• Practical Communication Skills and Strategies for Health Care Service Providers
• The Impact of Cultural Differences in Communication and One's Personal Views
• How to Communicate with a Client with a Cultural or Language Barrier

8 lessons