Earns 1 Training Hour.
Define the communication process. Understand how to better communicate with older adults through scheduling appointments, allow extra time in communicating, avoiding distractions, sitting face to face, maintaining eye contact, listening, and simplifying by writing down instructions. Define communication techniques for older adults with disabilities including visual disabilities cognitive, intellectual or psychiatric disabilities, speech disabilities, hearing disabilities, physical disabilities , and memory loss issues.
What you'll learn...
Section 1: Course Overview and Introduction
Section 2: The Communication Process
Section 3: Proper and Effective Communication Techniques for Older Adults
Section 4: Communication Techniques for Older Adults with Disabilities
Section 5: Course Summary
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